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Customer Service Training

The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.

This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.

Certification

During this course, you will cover:

1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement

Receipt of an accredited certificate of completion from Addison Academy.

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Learning options

+VAT

£24.50

Duration: 35 Minutes
Certification:
Format: Video & Multiple Choice

Languages: 40

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