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Consumer Rights Training for Retailers – Services

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This online training course should be used by individuals who work for an organisation that provides a service. It will help them to better understand consumer law, customer’s rights, and the legal standards they must meet.

The course aims to help the user understand how to resolve any disputes, know the liability they hold when it comes to services, and know who the Consumer Rights Act applies to.

Certification

During this course, you will cover:

1. Background of Consumer Rights
2. The Supply of Services
3. Terms and Conditions
4. Disputes

Receipt of an accredited certificate of completion from Addison Academy.

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Learning options

+VAT

£24.50

  • eLearning
Duration: 35 Minutes
Certification:
Format: Video & Multiple Choice

Languages: 40

Who's taking this course?
Just meOne place, for yourself Add to basket My teamFor one colleague or a whole team, including yourself if you're taking it too.

Every learner gets their own login and certificate.

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Ask Addison to answer any questions on our individual learning courses and business training packages.